Top 5 Most Commonly Asked Questions About Patient Transportation in Medical Emergencies

In non-emergency situations, patient transport is a service that transports patients to and from medical facilities.

Patients are transported by emergency medical services in emergencies. Non-emergency patient transportation is sometimes provided by the same organization. It is usually given to a patient who needs to be transferred to a facility that can provide a higher or more specialized level of care, though if the situation is critical, emergency services may be called. It can also be used to transfer patients from a specialized facility to a local hospital or nursing home when they no longer require this level of care, such as after a successful cardiac catheterization due to a heart attack. Some countries also provide the service to patients who are unable to travel to or from the hospital on their own.

A patient transporter’s responsibilities include:

  • Assisting patients in and out of cars, taxis, and other vehicles.
  • Lifting patients from their beds with care and placing them in wheelchairs or moveable beds.
  • Patients are transferred to various areas of the hospital, such as operating rooms, treatment areas, and special service departments.
  • Transporting supplies, laboratory specimens, and medical equipment to specific areas of the medical facility.
  • Transporting deceased patients to a suitable location, such as a mortuary.
  • Compassion and care for patients and their families It is critical to demonstrate cultural and social tolerance and acceptance.
  • Maintaining a safe and healthy work environment for coworkers and patients by adhering to protocol.
  • Possessing a willingness to broaden their knowledge and training through ongoing education.
  1. When should I use an air ambulance, and why should I?

Air ambulances are specifically designed for use in air intensive care units. Inside, there is a full-fledged ICU setup, as well as medical, paramedical, and specialist personnel. According to the patient’s condition. One can book an air ambulance if the distance between the medical facility and the patient’s location is more than 250 miles and needs special medical attention, which is not available nearby. Burn care, specialized cancer treatment, head and spinal cord injury, and brain strokes are examples of such cases. In addition, elderly patients who are unable to travel alone or who do not have someone to transport them to the hospital will benefit from our air ambulance service. During natural disasters, mass accidents, or traumatic situations, ambulances transport patients to the nearest medical facilities. It is also advisable to hire an ambulance because the medical and paramedical crew on board the aircraft will ensure that the patient’s vitals remain stable throughout the flight. If necessary, a specialist doctor will accompany the patient. Air ambulances can pick up patients in rural or remote areas where there is a lack of quality medical care and transport them to the nearest city.

  1. How does Medulance ensure the safety of patients, medical and non-medical staff in the midst of the COVID pandemic?

Medulance was one of the first air ambulance service providers to take all necessary precautions to transport a patient safely during the covid pandemic. The use of isolation pods ensures that the patient remains isolated from the crew accompanying the patient. Critical care patients who were unable to breathe on their own were sometimes given ECMO. The crew was outfitted with full-fledged PPE kits. Everyone has been trained in advance on how to deal with COVID-affected transfers. Medulance was one of the leading contributors to air transfer during the second wave of Corona in India, thanks to specialized training and special equipment. Patients were transported to better medical facilities in cities via Medulance air ambulance services.

  1. What are the unique patient services provided by Medulance?
  • Medulance provides patient transfers both domestically and internationally.
  • Organ transport is another extremely valuable service provided by Medulance. The donated organs must be transferred to the recipient in a timely manner; otherwise, the organs will not be viable for use in the recipient patient.
  • Medulance also provides bed-to-bed patient transfers, in which the medical team accompanying the air ambulance collects the patient directly from the bed of the discharging hospital or the patient’s pickup location. This team travels with the ground ambulance as well. The medical team is with the patient at the arrival location until they are safely handed over to the receiving facility.
  • Medulance also has good partnership programmes, as a result of which they provide services via strategically located airports, resulting in a cost-effective transfer for the patient.
  • Depending on the patient’s criticality and need, the cost of the transfer, and the type of aircraft we use, 1 or 2 passengers may accompany the patient.
  1. How can I make use of Medualance’s services?

We are available to you 24 hours a day, 365 days a year, and will answer your call at any time of day or night. We make every effort to provide you with the most cost-effective and comfortable transfer experience possible. Call our 24-hour dispatch and information center, and a Flight Coordinator will brief you and answer any questions you may have. After receiving all of your information, they will also send you a written proposal within a few minutes. Though Medulance is an emergency ambulance service, we also handle scheduled transfers, which are cost-effective because we can identify a connecting flight and save you money.

An emergency transfer, on the other hand, can be made within 2 to 4 hours. In the case of an international air ambulance, the speed with which the aircraft can be dispatched is determined by the patient’s and all passengers’ passports and visas, as well as international permits and landing arrangements.

Due to the Ambulance’s extensive medical equipment, only two small, medium-sized bags are permitted.

  1. How much do Medulance’s services cost?

Medical air transfer is an expensive procedure at first glance, but there are numerous ways to control and reduce costs. The positioning of the aircraft and the speed with which the patient must be moved are two major deciding factors. It saves a significant amount of money if the aircraft is close to the patient. Giving advance notice or delaying the transfer by a day reduces the cost of the transfer. We are very upfront about our pricing, and there are no last-minute surprises.

If you have any further questions or would like to learn more, please do not hesitate to contact us.